This is the transfer of your phone number from one provider to another. This is called portability.
Can I use a VoIP solution for my call center?
We have VoIP communication solutions designed specifically for call centers. They therefore have features such as wallboard, queue monitoring, agent login, etc. manage both incoming and outgoing calls. Also, our solutions for call centers are available in hosted and local versions. These are phone calls made over the internet by using technology solutions.
Can I use IP telephony for my fax?
We do not recommend using VoIP for your fax services, as the fax connection may not be reliable. However, we offer the fax2email and email2fax services. Email2Fax also removes the need for a fax machine as it allows you to send faxes via email. Whether to a fax machine or another fax2email number.
What is a codec?
A codec is a device or computer program capable of encoding and/or decoding a data stream or a digital signal.
Do I need to use a separate internet connection for voice over IP?
It is not necessary to use a separate Internet connection for VoIP. However, it is important that your VoIP traffic takes priority over data.
Also, this will ensure impeccable call quality. Our professional fiber optic offers are optimized for VoIP. This guarantees the best possible voice quality. Finally, discover all our telephony offers at the same time!
IP telephony, analogue or digital?
With the end of landline PSTN (or switched telephone network) announced, this question becomes almost obsolete. However, we will specify what analog and digital telephony are.
analog telephony
Analog telephony uses the narrow RJ-11 plug to support your standard telephone, fax, and modem. Analog technology works by translating audio (your voice) into electronic pulses. Analog is most likely the type of phone you have at home; or you had. This technology is the oldest.
Digital telephony
Digital telephony offers more advantages to your business telephony than analog telephony. It allows more data to be transmitted. In addition, analog signals lose quality over long distances, which is not the case with digital signals. This is due to the way digital technology works, which converts audio to numbers at one end, then decodes those numbers to audio at the other end. The advantage of digital telephony is that the audio encoded at one end is exactly the same as that decoded at the other end
An IP telephony project for your company?
Do you have a fixed IP telephony project for your company? Our advisers are at your disposal to answer all your questions! Trunk SIP, Centrex IP, switchboard… We create a telephone installation that meets your needs. Being also an internet service provider, La Fiber Pro can also assist you in choosing your new fiber optic internet offer. . IP telephony allows you to develop your business beyond the borders of your country thanks to an international number and تقنية المعلومات.